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20 Years · Refractive & Cataract Sales

"Non-Salesy" Sales Coaching
For Elective Surgery Teams.

20 years in elective surgery taught us what works (and doesn't). Now I coach teams on our proven system to book more premium surgeries — no pushy tactics, awkward scripts or massive discounting required.

22%
Avg. increase in
booked consults
15-30%+
In-office surgery
conversion lift
$7F
Annual impact
for top clients

Trusted Coach and Advisor to World-Class Refractive Surgeons & Industry Partners

CareCredit Juliette Eye Mann Eye Magruder Parkhurst NuVision STAAR Surgical Zeiss WEC

PATIENTS
DON'T
MAKE IT
TO SURGERY
DAY ON THEIR OWN.

They ghost. They stall. They "need to think about it." Not because they don't want it — but because nobody's leading them from first contact to the surgery suite.

You're the best surgeon in town. Your outcomes are exceptional. Your technology is state-of-the-art. But your team isn't equipped to lead patients to Surgery Day — not because they don't care, but because nobody ever taught them that leadership is patient care.

A confused patient ghosts. An uncertain patient stalls. A patient who "needs to think about it" needed someone to guide them — and didn't get it.

Meanwhile, Dr. Discount down the street is leading your patients (even if it's in the wrong direction) — and you're tired of watching it happen. Because it should be you.

01
First contact fails
Leads call, ask questions, then ghost. Your team answered their questions — but nobody led them to book the consult.
02
Value gets lost in translation
Patients fixate on price and your team discounts to compete. Nobody's communicating why you're worth it.
03
Consults don't convert
Patients leave to "think about it" and disappear. Nobody's leading them from consultation to commitment.

THE E3
CONVERSION
SYSTEM

The system that's transformed teams at startup practices and established practices alike — teaching everyone from new hires to veteran counselors how to lead patients to Surgery Day in a way that feels natural, fulfilling, and genuinely fun.

⚙️
TOOLSET
Proven scripts, frameworks, and battle-tested systems for every stage of the patient journey — from first call to signed consent.
Plug-and-play
🎯
SKILLSET
Live coaching calls, 1-on-1 support, and real call reviews that sharpen your team's ability to handle objections and convert with confidence.
Live coaching
🧠
MINDSET
The belief shifts that make everything else work. When your team truly believes in their skills, in your procedures, and that you're the best option in town — it shows. And it converts.
The real edge
See All Services →

REAL
RESULTS.
REAL
PRACTICES.

These aren't projections or promises. They're what happens when world-class surgeons give their teams the tools they've been missing.

"

He helped us increase our pricing, and conversion rates are up 15-30%+ — a 7-figure annual impact. Great energy.

Practice Administrator
Multi-Location Group
"

Your training gave my team the mindset and the tools to book refractive patients with confidence. It's almost like magic!

Physician CEO
Multi-Specialty Elective Surgery Practice
2236%
Increase in weekly
booked consults
15-30%+
In-office conversion
to surgery
3×
Daily booking records
broken in first 6 weeks
18+
Years in elective
surgery sales

2 DECADES.
HUNDREDS
OF
PRACTICES.

I've spent 20 years embedded in the world of elective surgery — testing every kind of media, message, and promotion to bring new patients to my clients. I've seen what works and what destroys a practice's reputation.

My company, LogiCole Consulting, has served hundreds of elective surgery practices across North America.

Full Story →
01
E3 Conversion System BootcampOur flagship program that transforms your team into confident patient guides — teaching them to book more consults and close more surgeries without feeling pushy or salesy.
02
DISC for Doctors & TeamsMost people have taken DISC before, but we teach you how to actually use it — reading patients' and team members' communication styles in real-time so you can adapt your approach and make every conversation easier, more effective and more personal.
03
Cataract Conversion MasterclassA focused intensive training that teaches your team how to confidently guide cataract patients from evaluation to Advanced Technology Cataract Packages — converting more evals to surgeries while creating a patient experience people rave about.
04
Marketing Advisory ProgramWaitlisted. For practices already in the top 10%.
🎙
PRACTICE GROWTH
MACHINE
Hosted by Troy Cole

BITE-SIZED
LESSONS
THAT PAY.

Sales psychology, marketing strategy, and conversion tactics delivered directly to your earbuds. Built for busy surgeon CEOs and their teams.

01
Don't Aim It — Just Throw It
Why overthinking kills conversions, and how to get your team back in the moment.
02
The High Cost of Nickel-and-Diming
You're worth more than you're charging. Here's how to prove it to prospects.
03
Running a Promo Without a Discount
Create urgency. Drive conversions. Never drop your price to do it.

READY TO
LEAD MORE
PATIENTS TO
SURGERY
DAY?

We only work with a select number of practices at a time. If you want a natural, non-salesy way to fill your surgery schedule — teaching your team to lead patients instead of chasing them — let's talk.

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