Marketing Strategy for Refractive Surgeons
Free upgrade to a corner suite. Assortment of complimentary snacks. Handwritten thank-you note from the manager. At what exotic locale did we receive such Ritz-Carlton treatment last …
[Read more...] about Reminder to Ritz-ify your patient experience
We’re heading into my favorite time of year - Spring. For a number of reasons. 1. Youth baseball is getting into full swing (I coach both of my sons’ teams, the Rockies and the Bearcats). …
[Read more...] about No, THIS is the most wonderful time of the year
I just spent some time diving into the Mr. Beast “1,000 Blind People See for the First Time” video. If you're not familiar with Mr. Beast, he’s one of YouTube's most prolific content creators with …
[Read more...] about 3 Communication Lessons from the World’s Most Popular YouTuber
Something to keep in mind as you continue growing your practice in 2023: What can you do on the phones to stand apart in the mind of your prospective patients? Stand apart from competing …
[Read more...] about Want more consults? Do *this* on the phones
I have 4 kids age 10 and under, and they do a ton of activities - baseball, golf, gymnastics, basketball, football, soccer. Not all the things at the same time mind you, but there’s certainly some …
[Read more...] about We teach our kids how to think. Why not our patients?