Time to address a trope in medical care (and business in general): This idea that “The customer is always right” or “The customer always comes first.” (Or in your case, the patient) Of course we …
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The boring thing works (so do more boring)
An update on my physique competition prep… I’ve mentioned how my trainer talked me into doing a physique competition. In case you haven’t been opening my emails (your loss) I’ve got t-minus 3.5 …
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This question surprised me (but I’m so glad she asked…)
I’m not a therapist, but I play one on Zoom… One of my favorite parts of our Team Development coaching programs - the Office Hours calls. These are Zoom meetings we host multiple times a week, and …
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Sometimes you have to borrow belief
In case you aren't in the loop, I’m doing a physique competition in December. “You mean where you get on stage and prance around in a little speedo and a spray tan?” Sorta. Apparently the …
Does your sales team need “money perspective”?
“Well… I feel like $8k for eye surgery is a big expense.” A client’s surgery scheduler shared this during a coaching call re: her conversions. She was having challenges booking surgeries, and now I …
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